business continuity coordinator roles and responsibilities

business continuity coordinator roles and responsibilities

Continuity coordinator provides recommendations to improve and evolve our Business Continuity methodology (including Templates, Guidelines, Policies, etc.) and tools (implementation of Business Continuity Management tools and Emergency Notification Systems).

To write an effective continuity coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included continuity coordinator job description templates that you can modify and use.

Continuity

Monitoring Automated Continuity on channel feeds in order to flag and resolve issues and 1st point of contact for channel teams in case of on-air discrepancies

What Is A Business Continuity Plan (bcp), And How Does It Work?

Employers hiring for the continuity coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Advertising, Emergency Management, Finance, Management, Business/Administration, Communication, Marketing, Public Administration

Participating in production meetings to be aware of upcoming key promotables and to suggest opportunities to maximise Clarity’s marketing potential and secure all necessary associated media

Working with Media Planning & Presentation to develop a channel’s automated continuity strategy and help deliver continuity layout guides to ensure efficient and effective use of AC across all channels

Business Continuity Specialist Resume Samples

In association with channel team propose new, innovative solutions for continuity usage based on market knowledge and competitors performance and suggest future software developments to keep Discovery at the cutting edge

Our growing company is searching for experienced candidates for the position of continuity coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Our innovative and growing company is looking for a continuity coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.

Business Continuity Management Software

Our company is searching for experienced candidates for the position of continuity coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.

Our company is searching for experienced candidates for the position of continuity coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Our growing company is looking to fill the role of continuity coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.Nearly every business continuity standard and regulation require clearly articulated roles and responsibilities. This includes ISO 22301, the Business Continuity Institute’s Good Practice Guidelines, Disaster Recovery Institute, FFIEC requirements on business continuity, and NFPA 1600.

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Beyond aligning to ISO 22301, and other industry-approved business continuity standards, there are four main benefits to defining roles and responsibilities, including:

Often, when roles and responsibilities are not defined effectively, the wrong individuals (typically with the wrong skills, experiences, and credentials) are engaged in a specific task – usually resulting in poor performance or missed expectations.  For example, we see this when department-level managers assign a newer employee or an administrative assistant to develop a response and recovery plan for the department.  Many times, these individuals may not have the depth of knowledge about department operations or the authority to engage the right individuals to effectively plan for response and recovery.  Conversely, programs that attempt to have senior-level individuals complete a recovery plan for one of their several business units, typically struggle to capture the right level of detail. Both of these issues can result in an ineffective or incomplete plan.

Although roles vary from organization to organization, some are common among business continuity programs.  The following tables highlight some of the common roles for managing the program.

Business Continuity, Preparing For Challenges Under A “new Normal” Paradigm

Steering Committee participation often varies based on the organization. Typical Steering Committee members include the COO, CFO, CIO, general counsel, and internal auditors. However, regardless of title, participants on the Steering Committee should be able to:

Start by being clear about what you need from each role in the program. Make a list of all the roles in the program and then for each role, start a bulleted list of the role-specific requirements. This list should contain anything from time commitment to knowledge of the business to responsibilities for updating plans. But keep it focused on the most important things. We find most roles can be described in five to ten requirements.

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At Castellan, we talk about “GWC” when it comes time to clarify roles and responsibilities (we learned of this three-letter acronym from the book Traction by Gino Wickman, who described a business operating model called the Entrepreneurial Operating System). The person assigned to each role should be able to respond positively to the following questions:

Business Continuity Program

This is a gut feeling type of question – does the person understand what the role is about and how it all comes together to help the organization? Do they see why it’s important? For some people, it just doesn’t click.

Does the person honestly want to do the job? Or are they just going through the motions because they’ve been ‘assigned’ it. We often feel the need to ‘motivate’ or ‘energize’ people in their roles – and that’s one of the warning signs that the person just doesn’t want to participate or do the work. In those cases, you should stop banging your head against the wall and find someone who actually wants it.

Capacity encompasses the skills, resources and time needed to perform the role well. Use the role definition created above to ask yourself if a person has the mental capacity for the role, the skills and the time available to perform it. While Get it and Want it are mandatory, those who don’t fully have the Capacity for the role should still be considered if you believe they can develop the capacity with coaching or training in the next six months.

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If you’ve been assigned people that you believe don’t have GWC for the role – this section is for you! First – you must believe that you do not have to tolerate GWC issues in your program. Until you believe that, nothing will change. Even if it takes a year or more to fix – please know that you CAN have a program filled with people who Get it, Want it and have the Capacity to do the work! When that happens – EVERYTHING gets easier.

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So how should a program manager address “GWC” problems? The first step is always to talk to the person one-on-one. During the conversation, you can ask them if they “get it, want it and have the capacity” for their role. 90% of the time, they know this is a problem and they’ll tell you all about it! 10% of the time, you’ll need to help them see your concerns. In either case, the first step is to talk to the person and get on the same page that the GWC is a problem. The second step is to ask them what we should do about it. Often, they can find or suggest someone who is a better GWC fit and you can move the program forward quickly. Sometimes though, you just can’t find the right GWC fit. In these cases, you must add it to an issue list as a long-term problem to be monitored and addressed. In some cases, particularly for people with limited capacity, you can put in place workarounds that still allow the program to accomplish its goals. However, if no solutions can be found, present the issue to the steering committee to get their help in problem-solving. Using clear roles and the GWC tool, over time, you can have a team comprised of the right people to help achieve the right level of resiliency. Additional considerations for determining business continuity team participation can be found in the chart below.

Castellan has helped to develop business continuity and IT disaster recovery programs for organizations of all sizes in nearly every industry. Over the 15 years that Castellan has been developing world-class programs,  one of the six core elements that we have identified as a key driver of program success is Participation.  

School Business Continuity Plan Template In Word And Pdf Formats

If you want to accelerate management’s support for business continuity – you need to check our free guide to building executive support: the Executive Support Amplifier.  It provides the 5 easy steps to build support without having to ‘sell’ anyone!

If you’re ready to get hands-on help to quickly get results, please book a strategy session with a member of my team today to:

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Business Continuity Resume Samples

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